Background

The Department of Dermatology, Hospital Sultan Ismail Johor Bahru first started its services on 17^th July 2008. Full services 5 times a week with an in-house dermatologist began since 1^st January 2009.

The Department of Dermatology is located at Level Two, Hospital Sultan Ismail Johor Bahru. Dermatology Daycare procedures are performed in the Dermatological Procedure Room at Level Two. Dermatology in-patient beds are available at Ward 9B.

Mission

1. To provide curative and diagnostic services on skin diseases, sexually transmitted diseases (STD) and leprosy.
2. To reduce the incidence, prevalence, morbidity and mortality of skin diseases, sexually transmitted diseases and leprosy.
3. To increase patient participation in the management of their condition by health education activities and counseling.
4. Continuous medical education in Dermatology for medical officers and paramedics.
5. To participate actively in research in the Dermatology Field.

Vision

1. To provide an efficient, high quality and empathetic service.
2. To be a patient-oriented service.
3. To provide a conducive and friendly environment for both outpatients and inpatients.
4. To work as a team and with high professionalism in all daily work.

Client Charter

1. We will provide efficient services which are patient-focused, prompt, courteous and caring.
2. We strive to achieve:

• Waiting time for appointment < 2 weeks for new non-urgent cases
• Waiting time to be seen by doctor < 90 minutes (from appointment time)

1. We will deliver these services in a comfortable and client-friendly environment for both our in patients and outpatients.
2. We will practice corporate culture values which are caring, teamwork and professionalism in all our work processes.

Organization

1. The Head of Department and Dermatology Specialist is in-charge of the departmental activities and services provided.
2. The Dermatologist is in-charge of all patients in the wards, including referral cases.
3. The dermatologist is in-charge of the clinic sessions.
4. He/she shall be assisted by medical officers and paramedics.

Services available

1. Provide outpatient care to all new cases and follow up cases.
2. Provide total patient care to all skin patients in the ward.
3. Provision of a 24-hour service for discussion or referral of emergency cases in dermatology, eg. severe adverse cutaneous drug reactions.
4. Management and surveillance of STDs.
5. Management and surveillance of leprosy.
6. Provision of diagnostic services for dermatology and STDs.
7. Provision of dermatosurgery, eg. cautery and excision biopsies.
8. Provision of patch testing for contact dermatitis and cryotherapy.
9. Provision of phototherapy.
10. Provision of patient education and counseling.

Dermatology procedures

1. Paring – corns, calluses
2. Paring and Cryotherapy
3. Cryotherapy for warts
4. Trichloroacetic acid application
5. Intralesional Triamcilolone acetonide injection for keloids, etc
6. Phenol prick for molluscum contagiosum
7. Skin biopsy
8. Suture removal if necessary
9. Phototherapy twice a week
10. Electrocautery
11. Wet Wraps
12. Skin scraping / nail clippings for fungal culture
13. Woods Lamp examination
14. Patch Test

Clinic Schedule

1. Only referred cases are accepted. Referrals must be obtained from Medical Officers from government or private clinics / hospitals.
2. All cases must also obtain an appointment first from the Dermatology Clinic – either in person or via phone call (Tel No: 07-3565000, ext. 2213)

Training

Continuous Professional Development for all doctors and paramedics is carried out via the following:

• Continuous Medical Education
• Journal Club
• Seminars
• Workshops
• Update sessions
• Conferences