To achieve the vision of HSI, which is to become the centre of excellences in healthcare services and human capital, HSI focuses on understanding the root of Q care following 3 scopes: patient-centred, effective and professional services, and organisational development to form the following success.

The development of HSI is in tandem with the vision of Ministry of Health: to ensure high quality and better health services for the nation. To achieve the above, HSI is designed and equipped with sophisticated world class equipment consistent with the pattern shift in health technology development.

The hospital is nationally recognised for its Total Hospital Information System (THIS) and a specialist hospital particularly, Oncology Specialist services in the northern region. We have achieved many awards, and be inspired to continue to move forward.

The quality of HSI health care is contributed by trained manpower and supportive visionary leadership as well as collaboration and cooperation among many providers. HSI has 25 levels of scheme of services, 2,193 employees, with 63 resident specialist, led by 18 specialist services with 20 sub-specialist.